Erno Laszlo New York

Shipping & Returns

Shipping Information and tracking numbers may be obtained by emailing us at weborders@ernolaszlo.com or by calling 1.888.ELASZLO (888.352.7956).

At this time Erno Laszlo ships to all 50 United States plus Canada, via the service rates listed below.
We are pleased also to offer international delivery through our trusted partner, International Checkout.

Domestic Shipping Rates
Ground shipping within the 48 contiguous U.S.free5–10 business days
FedEx 2nd Day delivery to Alaska & Hawaii *free3 business days
FedEx 2-day delivery within the 48 contiguous U.S.$15.003 business days
FedEx 2nd Day delivery to Puerto Rico *$25.003 business days
FedEx Overnight delivery (where available) *$25.002 business days
Canada's Shipping Rates
FedEx International Economy$40.00n/a
International orders

Erno Laszlo has partnered with a trusted third-party company, International Checkout, to accommodate our international clientele who wish to place orders for delivery to regions outside of the United States and Canada.

If you would like to place an order for delivery to a region outside of our standard US and Canada shipping zones, please visit the International Checkout Customer Service page to learn whether this service is available in your region.

The International Checkout Customer Service page also contains regional phone numbers and information on shipping, taxes, duties and returns policies for deliveries to regions outside of our standard US and Canada shipping zones.

If the service is available in your region, simply put the items you wish to purchase in our Shopping Cart on www.ernolaszlo.com and choose the “International Checkout” option at checkout. Your items will be transferred to International Checkout for processing. You may pay by International credit card, PayPal or bank transfer. International Checkout will process your order, including billing, shipping and customer service. Once your order is completed, all inquiries should be directed to International Checkout at support@internationalcheckout.com.

Are there any restrictions on my international order?

Certain International regions have restrictions on the delivery of products containing alcohol. If you have added any products to your Shopping Cart that are restricted, they will be removed from the Shopping Cart by International Checkout.

Can i check the status of my international order?

To check the status of your order or track your package, please log in to your International Checkout account here.

Who should i contact with questions about my international order?

All inquiries regarding your international order should be directed to International Checkout via email to support@internationalcheckout.com.

Please visit the International Checkout Customer Service page for more information and phone numbers in your area.

Returns

We’ll gladly accept returns for any ErnoLaszlo.com products upon receiving your items within 90 days of the purchase date. Products purchased from any of our retail partners should be returned to the place of purchase.

Please include a Return Form and Shipping Label in addition to a copy of your invoice. Repackage the merchandise and return via ground UPS* or USPS insured, for your protection, to: Erno Laszlo, Inc. / Member Returns, Customer Service C/O Barrett Distribution Center, 301 Cottontail Lane, Somerset, NJ 08873. Your return will be processed shortly after receipt.

Items should be returned in their original product packaging.
When defective/damaged merchandise is returned we will replace at our expense.
*Packaging center fees will not be reimbursed. Ship directly with UPS or the United States Postal Service.

Print Return Documents